All orders are processed and posted within 1-2 business days with Australia Post to ensure they arrive to our customers as soon as possible. If you require urgent postage please let us know in the order notes.
Once dispatched Charlotte Boutique takes no responsibility for items lost or damaged in transit if you choose not to insure them. If you require insurance for your order please contact Charlotte Boutique via email for a postage estimate.
**We offer FREE shipping on all orders over $120 **
Once your order has been posted, you will receive an email with your tracking number which can be tracked here.
Delivery times will vary according to your location and the schedule of Australia Post. In most cases please allow 2-5 days for delivery.
Charlotte Boutique is not responsible for items being lost, stolen or damaged during transit.
Not happy with your purchase? We're really sorry to hear that!
Please contact us with your order details and we will tell you what the next step is.
Unfortunately we don't offer refunds. However we do welcome exchanges or store credits, provided your item was full priced and returned to us within 7 days of delivery to you. Items must be in their original condition; unworn, unwashed and with the tags still attached.
**We do not accept returns on sale items, earrings, or intimate apparel**
Charlotte Boutique reserves the right to refuse a return. Items that smell heavily (i.e. smoke, perfume), have make up or tan marks will not be accepted so please be careful when trying garments on.
Charlotte Boutique does not cover the cost of shipping for returns or exchanges. We recommend your return is trackable as we can only process a return or exchange once your item has been received.
Australian Standard Women's Size Charts
**These charts should be used as a guide only. We do our best to provide accurate size conversions. However due to each manufacturers size scale inconsistencies may occur.**